Cleaners Sutton is committed to providing professional cleaning services in a manner that protects the health, safety and welfare of our employees, clients, visitors and the wider public. This Health and Safety Policy sets out our approach to managing risks associated with cleaning work in residential, commercial and communal premises throughout our service areas.
Our aim is to prevent accidents, injuries and work-related ill health by identifying hazards, assessing risks and implementing effective control measures. We will comply with all applicable health and safety legislation and recognised industry standards, and will continually strive to improve our safety performance.
This policy applies to all employees of Cleaners Sutton, including temporary and agency staff, and to any subcontractors engaged to deliver services on our behalf.
Senior management holds overall responsibility for health and safety within Cleaners Sutton. Management will:
Ensure that suitable resources are provided to implement and maintain this policy, carry out risk assessments for all regular cleaning tasks and environments, provide safe systems of work, training and supervision, supply appropriate equipment, tools and personal protective equipment, monitor health and safety performance and take corrective action where necessary, and review this policy periodically and following any significant change in operations or legislation.
All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their work. Employees must:
Follow all safety instructions, training and safe systems of work, use equipment and protective wear correctly and not misuse or intentionally damage any safety equipment, report accidents, near misses, hazards and unsafe conditions to management as soon as possible, cooperate with managers and supervisors in meeting health and safety requirements, and refrain from undertaking any task for which they have not been trained or feel it is unsafe to carry out.
Cleaners Sutton will complete suitable and sufficient risk assessments for cleaning activities, including general office cleaning, domestic cleaning, end of tenancy cleaning, communal area maintenance, and specialised tasks such as deep cleaning or high-level dusting where applicable.
From these assessments, we will develop and implement safe working procedures and ensure employees are made aware of them. Assessments will be reviewed regularly, and whenever work methods, equipment or locations change significantly.
Chemicals used in our cleaning services will be controlled in accordance with the Control of Substances Hazardous to Health regulations. We will:
Obtain and retain safety data sheets for all cleaning agents, carry out specific COSHH assessments for substances used, ensure chemicals are stored, diluted and used strictly according to manufacturer instructions, provide suitable personal protective equipment where needed, and train staff on safe handling, use and disposal of cleaning products.
Where possible, we will select cleaning products that minimise hazards to health and the environment while maintaining effective cleaning performance.
Cleaners Sutton will provide safe and suitable cleaning equipment, including vacuum cleaners, floor machines, mops, buckets and any other tools needed to perform tasks safely and efficiently.
All equipment will be regularly inspected, maintained and replaced when defective. Employees must immediately report any fault or damage and must not use defective equipment.
Appropriate personal protective equipment, such as gloves, eye protection, masks and protective footwear, will be provided where risk assessments indicate a need. Employees are required to use this equipment correctly and to look after it responsibly.
Many cleaning tasks involve manual handling activities such as lifting, carrying, pushing and pulling. To reduce the risk of injury, we will:
Assess manual handling tasks and eliminate or reduce high-risk activities where possible, provide suitable tools and equipment such as trolleys and long-handled tools, train staff in safe lifting techniques and posture, and encourage safe working speeds and sensible workload management to avoid strain and fatigue.
When operating at client premises, Cleaners Sutton will cooperate with clients to ensure safe access and egress, clear walkways and adequate lighting. We will:
Display warning signs where floors are wet or slippery, keep work areas tidy and free from trailing leads where reasonably practicable, follow site-specific rules or induction requirements, and respect fire safety arrangements, keeping exits and equipment unobstructed.
All accidents, incidents, near misses and cases of work-related ill health must be reported promptly to management. We will maintain an accident record and investigate incidents to identify causes and implement preventative measures.
Employees will be briefed on emergency procedures relevant to the sites they attend, including fire evacuation, first aid arrangements and how to summon emergency assistance.
Cleaners Sutton will ensure that employees receive appropriate induction and ongoing training covering, as relevant:
General health and safety awareness, safe use of equipment and chemicals, manual handling, personal hygiene and infection control, site-specific rules and procedures, and use and care of personal protective equipment.
Supervisors will monitor working practices to confirm that training is applied in day-to-day work and will provide additional guidance where needed.
We are committed to supporting the welfare and wellbeing of our staff. We will, as far as reasonably practicable, ensure that employees have access to suitable welfare facilities at or near their place of work, encourage safe working patterns and adequate rest breaks, and respond sensitively and appropriately to any health concerns raised by employees in connection with their work.
Cleaners Sutton values the contribution of employees to health and safety. We encourage staff to raise concerns, make suggestions for improvement and participate in health and safety discussions. Feedback will be considered in reviews of procedures and risk assessments.
This Health and Safety Policy will be reviewed regularly to ensure it remains effective, relevant and aligned with legal requirements and best practice within the cleaning industry.
There is no need to burn a hole in your pocket when hiring professional cleaners Sutton for your cleaning needs. Simply call us today and get your biggest discount!
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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